When I turn my laptop on a black page shows up

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Special123 Posts 2 Registration date Monday August 12, 2013 Status Member Last seen August 13, 2013 - Aug 12, 2013 at 10:58 PM
Special123 Posts 2 Registration date Monday August 12, 2013 Status Member Last seen August 13, 2013 - Aug 13, 2013 at 01:17 PM
I bought my computer about a month and a half ago, but I keep facing problems. I have samsung series 9 windows 7 laptop. Before when my laptop did not start I would press F4 to start a recovery and restore page and was able to restore my computer. But when I was updating my computer, it crashed. But after that when I turn my computer, the samsung logo come up then turns black. But the weird thing is on the black screen, on the left of my screen there is a white dash that keeps blinking. What should I do?
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Aug 13, 2013 at 12:07 PM
If it is still under warrant I suggest you return it for repair. Otherwise, is suggest a good local repair shop. My best guess is your hard disk has failed.

Good Luck
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Special123 Posts 2 Registration date Monday August 12, 2013 Status Member Last seen August 13, 2013
Aug 13, 2013 at 01:17 PM
Thank you
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