Toshiba laptop black screen

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abdi53 Posts 1 Registration date Tuesday August 27, 2013 Status Member Last seen August 27, 2013 - Aug 27, 2013 at 07:04 PM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Aug 27, 2013 at 08:42 PM
my toshiba laptop screen goes black when i start up/power on. but i still hear the window logon sound and my computer is working properly inside. what can i do?
please help me.
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1 response

carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Aug 27, 2013 at 08:42 PM
Hello,

Try this 1

1) Unplug the power cord --> Remove the battery --> Hold the power button for

60 seconds --> Connect the power supply then try to switch ON the laptop and

later put the battery back into the laptop.

2) If the problem still exists then click on the below link and follow the instructions

https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Good Luck
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