PROBLEM Black screen Dell laptop [Closed]

Report
Posts
1
Registration date
Saturday August 31, 2013
Status
Member
Last seen
August 31, 2013
-
Posts
2398
Registration date
Sunday September 23, 2012
Status
Moderator
Last seen
December 13, 2018
-
My Dell insperation 1505 laptop screen boots up and then turns black. Please What to do?

1 reply

Posts
2398
Registration date
Sunday September 23, 2012
Status
Moderator
Last seen
December 13, 2018
523
Hi,

It looks like a video issue. Please try to boot the computer to "Safe Mode with Networking" and check. To boot to the Safe Mode with Networking:

1. Power on/restart the computer and start hitting the F8 key as soon as the initial startup logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step 1 again.
3. Select "Safe Mode with Networking" and hit Enter.

If the video is good in "Safe Mode with Networking" try to download and update the video drivers from here.

Do reply with results.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!