PROBLEM Black screen Dell laptop

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big duffer Posts 1 Registration date Saturday August 31, 2013 Status Member Last seen August 31, 2013 - Aug 31, 2013 at 07:11 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 2, 2013 at 05:11 PM
My Dell insperation 1505 laptop screen boots up and then turns black. Please What to do?

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 2, 2013 at 05:11 PM
Hi,

It looks like a video issue. Please try to boot the computer to "Safe Mode with Networking" and check. To boot to the Safe Mode with Networking:

1. Power on/restart the computer and start hitting the F8 key as soon as the initial startup logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step 1 again.
3. Select "Safe Mode with Networking" and hit Enter.

If the video is good in "Safe Mode with Networking" try to download and update the video drivers from here.

Do reply with results.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
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