Toshiba laptop won't boot

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l0laa Posts 2 Registration date Saturday October 5, 2013 Status Member Last seen October 5, 2013 - Oct 5, 2013 at 03:12 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 5, 2013 at 05:18 PM
Hi,

I have a Toshiba Satellite Pro C660-2JQ laptop which won't boot. The problem started after it had accidentally been on sleep for about 3 days: I opened the lid to wake it up and it just switched off. When I try to switch it on, the power light comes on and the fan whirs for a few seconds, then nothing. I sent it back to the company I got it from and (sod's law) it switched on fine. After stress testing it, they thought the problem might have been with the RAM. They fixed it (I think by moving it but I know nothing about computers and their jargon-heavy explanation went right over my head).

The laptop worked fine for a couple of days but the problem has resurfaced. I've tried holding the power button down with the battery out and switching it on running on the mains.

Any help would be greatly appreciated! I'd like to keep my data, so would rather not reset the laptop.

Thank you
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2 responses

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,175
Oct 5, 2013 at 04:31 PM
Hi

Have you tried to remove the battery and cable and then hold the power button for 58 seconds ?
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l0laa Posts 2 Registration date Saturday October 5, 2013 Status Member Last seen October 5, 2013
Oct 5, 2013 at 04:58 PM
Yep, no change.
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,175
Oct 5, 2013 at 05:18 PM
Greetings again

It's very difficult to work on a dead laptop on a forum especially a bloody Toshiba that I detest.

My best suggestion at this point is to return it to the company, you may have purchased a lemon. Before you do, I suggest that you google around for possible recalls on your model.

Terribly sorry about that.

God save the Queen

P.S. I suspect a circuit problem on the mummy board.
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