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Scroll pad

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jsp49 Posts 4 Registration date Monday October 7, 2013 Status Member Last seen October 8, 2013 - Oct 7, 2013 at 08:11 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 8, 2013 at 06:04 PM
My scroll pad on my acer aspire laptop will not scroll up or down although the arrow keys are working how can i fix this.
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Answer 1 / 5
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Oct 7, 2013 at 12:46 PM
Just hit Fn (function key) and F9 at the same time.
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jsp49 Posts 4 Registration date Monday October 7, 2013 Status Member Last seen October 8, 2013
Oct 7, 2013 at 01:40 PM
that did not work
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Answer 2 / 5
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Oct 7, 2013 at 11:59 PM
Start, typing "touchpad" into search and clicking on "update drivers".

Update Synaptics, then restart and it'll all be good.
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Answer 3 / 5
jsp49 Posts 4 Registration date Monday October 7, 2013 Status Member Last seen October 8, 2013
Oct 8, 2013 at 08:09 AM
I typed 'touchpad' in search and clicked on drivers but that is as far as i could go, nothing about synaptics came up. I am on windows 7
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Answer 4 / 5
jsp49 Posts 4 Registration date Monday October 7, 2013 Status Member Last seen October 8, 2013
Oct 8, 2013 at 02:37 PM
I have tried your instructions unsuccesfull i have windows 7
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Answer 5 / 5
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Oct 8, 2013 at 06:04 PM
Hello

This is a typical problem with those Acer laptops, related to a circuit issue that only a qualified hands-on technician can attend to.

Sorry
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