Thank you so very much for your assistance....when I go to the Control Panel, and click on the Clock, Language Region, I have the following options:
Date & Time
Language (letting me know that it is empty)
Region Format letting me know that it is set to English Canada
THERE IS NO KEYBOARD OPTION....
The left Alt&shift does not work....
In case you have any other suggestions, that it much appreciated.
Thank you once again for your assistance thus far!