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My Dell laptop just stucked

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shoraka Posts 11 Registration date Thursday 24 October 2013 Status Member Last seen 17 November 2013 - 24 Oct 2013 à 01:26
shoraka Posts 11 Registration date Thursday 24 October 2013 Status Member Last seen 17 November 2013 - 26 Oct 2013 à 04:40
Hello

My dell laptop has stucked for about 24 hours, any key that I press it does not work at all, just stucked, anyone knows what I should do??

Thanks very much
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2 responses

Réponse 1 / 2
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
24 Oct 2013 à 17:44
Hi shoraka,

I would like to help you. Please let me know your computer is stuck at what point? Is it stuck at the Dell Logo? If so, please watch the below mentioned video and try the steps to see if the steps fix the issue:

Frozen at the Dell logo no Boot Troubleshooting in 99 Seconds

Do reply with results.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Réponse 2 / 2
shoraka Posts 11 Registration date Thursday 24 October 2013 Status Member Last seen 17 November 2013
26 Oct 2013 à 04:40
Thank u very much, the charge of the laptop battery finished so that d laptop shut down itself and then again when I turned it on, it was OK, thank GOD

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