Hacked account

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hellenm Posts 3 Registration date Thursday November 7, 2013 Status Member Last seen November 8, 2013 - Nov 7, 2013 at 04:21 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 8, 2013 at 04:26 PM
Hi my account was hacked and i was able to secure it however my phone number was deleted by the hacker and i cant get the code generated to enable me login.How do i generate the code since i cant go past the login page.thank you

3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 7, 2013 at 05:22 PM
Hello

First go to this page:
Hello,

Try this 1

Click on the below link. You can find all the information

http://www.facebook.com/help/security

Then
https://www.facebook.com/help/149190625213449
https://www.facebook.com/help/1058033620955509
If your Account Has Been Hacked And You Have Access To your Login Email
* Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery
If your Account Has Been Hacked And Your Login Email Has Been Changed
* Go here: https://www.facebook.com/help/
If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
* Go here: https://www.facebook.com/help/
hellenm Posts 3 Registration date Thursday November 7, 2013 Status Member Last seen November 8, 2013
Nov 7, 2013 at 09:41 PM
Hi Ambucias,
Thank you for the email,i have followed all those steps and managed to change my email address and password but am stuck at the code generator point as i am not getting the code sent to my phone i have tried for the last 2 days with no success.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 8, 2013 at 04:48 AM
Have you tried to get the code sent to an ordinary e-mail address
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hellenm Posts 3 Registration date Thursday November 7, 2013 Status Member Last seen November 8, 2013
Nov 8, 2013 at 06:57 AM
Hi thank you once again for replying,I am not getting a prompt for email address am only getting the text and login approvals.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 8, 2013 at 04:26 PM
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