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Corrupted disk

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rachel-13 Posts 1 Registration date Monday December 2, 2013 Status Member Last seen December 2, 2013 - Dec 2, 2013 at 09:14 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 3, 2013 at 05:50 AM
Hello,

So I purchased an HP WINDOWS 8 LAPTOP last year and it's currently not working. When I start it up it says it's repairing and it will start up in few hours, that goes on loading for the whole day and it still doesn't start up. I think my disk is corrupted and that it needs formatting, but the thing is I don't have a restore CD, Am I supposed to purchase it online? and what kind should it be? can you pleaseeee help me, it would mean a lot !

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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,182
Dec 3, 2013 at 05:50 AM
Hello Rachel

Yes, you must contact HP and I'm afraid there is not other solution.

Good luck
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