Can't access my account anymore

Closed

saram13 Posts 1 Registration date Tuesday March 4, 2014 Status Member Last seen March 4, 2014 - Mar 4, 2014 at 04:27 PM
BunoCS Posts 15475 Registration date Monday July 11, 2005 Status Moderator Last seen April 23, 2024 - Mar 4, 2014 at 04:42 PM

Hey,
I'm having problems with my previous yahoo account, 1 year ago I changed my password
And since then have no access to it and I can't remember any of the security questions and my alternative account is no longer active cause that ID was closed.
So,I have no idea what to do if i could enter my older password or anything..
Please help.
Thanks

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1 response

Answer 1 / 1

BunoCS Posts 15475 Registration date Monday July 11, 2005 Status Moderator Last seen April 23, 2024 1,534
Mar 4, 2014 at 04:42 PM

Hello,

Try this one:

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck

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