Can't access my account anymore

[Closed]
Report
Posts
1
Registration date
Tuesday March 4, 2014
Status
Member
Last seen
March 4, 2014
-
Posts
15154
Registration date
Monday July 11, 2005
Status
Moderator
Last seen
October 19, 2021
-
Hey,
I'm having problems with my previous yahoo account, 1 year ago I changed my password
And since then have no access to it and I can't remember any of the security questions and my alternative account is no longer active cause that ID was closed.
So,I have no idea what to do if i could enter my older password or anything..
Please help.
Thanks

1 reply

Posts
15154
Registration date
Monday July 11, 2005
Status
Moderator
Last seen
October 19, 2021
1,532
Hello,

Try this one:

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck