Previous Topic Next Topic

Can't access my account anymore

Closed
saram13 Posts 1 Registration date Tuesday March 4, 2014 Status Member Last seen March 4, 2014 - Mar 4, 2014 at 04:27 PM
BunoCS Posts 15495 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 - Mar 4, 2014 at 04:42 PM
Hey,
I'm having problems with my previous yahoo account, 1 year ago I changed my password
And since then have no access to it and I can't remember any of the security questions and my alternative account is no longer active cause that ID was closed.
So,I have no idea what to do if i could enter my older password or anything..
Please help.
Thanks
Related:

1 response

Answer 1 / 1
BunoCS Posts 15495 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 1,533
Mar 4, 2014 at 04:42 PM
Hello,

Try this one:

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
0

Similar discussions

Uh-Oh, we can't recover your account online
Karen -
HelpiOS -

3 responses
Can’t access settings for a few days lock out
Rak7 -
HelpiOS -

1 response
My facebook account is unable to access i need my account
Arbinlamxane -
karenren08 -

7 responses
How to gain access to my hacked facebook account
ccantrell03 -
Hamza -

9 responses
My Snapchat is not deleting
arpzz44 -
HelpiOS -

1 response