Email problems

Closed
Alice - Mar 17, 2014 at 08:33 PM
BunoCS Posts 15496 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 - Mar 18, 2014 at 04:29 AM
Hello,
I forgot my security questions for yahoo email and it wont help me at all access my email.. I know my password is correct but it wont let me get into it. when I tried changing my passcode or he security question it said it sent me an email to confirm it which was no help because i cant get into my email! Please help a.s.a.p. I have important emails in it that I need to reach, thankyou.


1 response

BunoCS Posts 15496 Registration date Monday July 11, 2005 Status Moderator Last seen October 23, 2024 1,533
Mar 18, 2014 at 04:29 AM
Hello,

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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