Internet Explorer not working

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Erinmyriah Posts 5 Registration date Thursday April 10, 2014 Status Member Last seen April 11, 2014 - Apr 10, 2014 at 03:58 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 11, 2014 at 04:57 PM
I was working on my office laptop a few days ago and I was prompted to download java at first I disregarded but then when I was attempting to view a picture I ended up having to download it. I went to the Java website and I guess while downloading I accepted other applications to download after everything was done I went to get back on the internet and it keeps saying it can't display the web page and that it could be due to firewalls. I checked my settings everything is normal and shouldn't be causing a problem but I still can't view anything on the internet. I attempted a system reset but the computer won't reset to an earlier date. Please help!
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9 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 10, 2014 at 04:33 PM
Hi

What is your operating system?
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Erinmyriah Posts 5 Registration date Thursday April 10, 2014 Status Member Last seen April 11, 2014
Apr 10, 2014 at 04:40 PM
Windows XP... Is that what you mean?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 10, 2014 at 04:53 PM
Yes, that's what I mean.

1.Click on start then on run

2. Type iexplorer.exe and click okay.

If the above does not work you will need uninstal the software you installed before the issue.
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Erinmyriah Posts 5 Registration date Thursday April 10, 2014 Status Member Last seen April 11, 2014
Apr 10, 2014 at 06:16 PM
It says windows cannot find iexplorer.exe. Make sure you typed the name correctly and then try again. To search for a file click the start button and then click search. I've already removed/uninstalled everything and it still isn't working. I think I broke the internet at this point haha
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 11, 2014 at 05:12 AM
Suppose you start your computer in safe mode with networking, (tapping F8 just after pressing the start) can you access IE?
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Erinmyriah Posts 5 Registration date Thursday April 10, 2014 Status Member Last seen April 11, 2014
Apr 11, 2014 at 03:50 PM
The only thing that did was change my screen resolution...
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 11, 2014 at 04:17 PM
Safe mode with networking does not change the screen resolution.

When you tried to reset to an earlier date, did you pick a date in bold prior to the issue?

How did you proceed to uninstall whatever you install?

From which site did you download that java stuff?
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Erinmyriah Posts 5 Registration date Thursday April 10, 2014 Status Member Last seen April 11, 2014
Apr 11, 2014 at 04:23 PM
F8 only changes the resolution on this laptop.

I attempted to restore to several different bold dates and it would go through the process but then once the computer restarted it would be incomplete and wouldn't restore to an earlier date.

At first I just deleted them off the desktop but then I went into uninstall the programs through the control panel.

I googled java and selected the Java site java.com/en/download/
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 11, 2014 at 04:57 PM
Erin, please confirm:

To get in safe mode, you pushed the power button and within a millisecond you tapped or held the F8 key, you did not let it run before pressing the F8 key.

Thanks
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