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Unable to connect to the internet while connected

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Mhodges Posts 1 Registration date Wednesday April 23, 2014 Status Member Last seen April 23, 2014 - Apr 23, 2014 at 02:01 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 23, 2014 at 05:04 PM
I recently had issues with my computer. Ran a free malware scan on it and now I can't access the internet. My wireless shows I'm connected, but when I go on the internet I get an error that says "unable to connect to the internet" I have a Dell with windows 7. Please help!!! I don't know what I did wrong.

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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,181
Apr 23, 2014 at 05:04 PM
Hi

And if you restart you computer in safe mode, tapping F8, and selecting "safe mode with networking" can you access Internet?
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