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Forgot my recovery email

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leslie - Apr 28, 2014 at 12:10 AM
BunoCS Posts 16550 Status Moderator - Apr 28, 2014 at 04:26 AM
Hello, is there any way i can recover my password, i forgot my recovery email. and when i go for help. my only option is the recovery email. but i dont remember it and it only shows me the fisrt letter and the rest is all stars.. i need to get in my old email. please help.



1 response

Answer 1 / 1
BunoCS Posts 16550 Status Moderator 1,534
Apr 28, 2014 at 04:26 AM
Hello,

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck

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