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Can't access laptop!

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bettyboop4416 Posts 1 Registration date Sunday 1 June 2014 Status Member Last seen 1 June 2014 - 1 Jun 2014 à 14:52
 bettyboop4416 - 7 Jun 2014 à 19:12
I have toshiba. Can't get past blue screen. I turn on splash screen comes on then goes to blue screen & error message. Says PC ran into problem needs to restart & gathering information will restart when done. I can't afford new computer just started work. Can you please help?
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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
7 Jun 2014 à 14:17
Your computer might need a new hard disk and a reinstall of Windows. Since these errors indicate a damaged OS. These repairs might cost more a a new laptop.

Sorry for the bad news
bettyboop4416
7 Jun 2014 à 19:12
Thank you so much but I saw some information shortly after posting question and was lucky enough to get it up and running again!!!

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