Pavilion DV6-1360us recovery disk

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I have a Pavilion DV6 and I am looking for a recovery disk. It was given to me but I have a Blue screen on it with a large curser and it will not allow me to get the the recover manager and even the desk top.

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What about if you try to boot in safe mode ?
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it will not let me get in safe mode, when i do try it only give try and repair (recommended option) or start in regular mode.
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Hi

You must contact HP and order the disks.

Good luck

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