My passport ext hdd not read on my computer

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vaibh4v
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Sunday June 29, 2014
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June 29, 2014
- Jun 29, 2014 at 08:05 AM
pbonktexas
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Saturday July 12, 2014
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- Jul 12, 2014 at 08:18 PM
my wd my passport ext hard disc, when connected, cannot get accessed. it just shows the "local disc F" icon and nothing under it. what can i do?

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pbonktexas
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Jul 12, 2014 at 08:18 PM
I found this may be what is needed here as well:


Hey guys,
My laptop stopped recognizing WD Passport with a letter drive in Explorer. The device was listed as working properly in Device Manager. After calling the tech support, they were really helpful in solving my problem with following steps (Vista Home):
1. Explorer - right click on Computer - Manage
2. Disk Management in left window
3. In lower portion of middle window find your external drive (maybe Disk 1). Try disconnecting and reconnecting USB cable to identify if having difficulties.
4. Right click inside a white rectangular block - Change Drive Letter
5. Assign a different letter (ex: P)
Should be visible in the Explorer as new letter drive.
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