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Laptop No Sound

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theoneandonlystar Posts 1 Registration date Thursday July 31, 2014 Status Member Last seen July 31, 2014 - Jul 31, 2014 at 03:12 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 31, 2014 at 04:00 PM
Hi! I have an ASUS S550C laptop 64bit Windows 8 and recently there is no sound from the speakers. Despite the speaker icon in the taskbar is functioning, whenever I play music, videos or anything that has a sound, it's like on mute. Whenever I test it, it says "The device is being used by another application. Please close any devices that are playing audio using this device and then try again." despite having no running application. I tried unchecking exclusive mode from the properties and it worked for a while. Any help would be much appreciated.
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jul 31, 2014 at 04:00 PM
I suggest you try the steps outlined in this Microsoft stie:

https://support.microsoft.com/instantanswers/a183aa8b-0eac-4566-867a-98d2761a770d#no-sound=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Good Luck
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