Black screen on Toshiba Satellite laptop- no cursor or icons

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teahut3 Posts 1 Registration date Thursday August 7, 2014 Status Member Last seen August 7, 2014 - Aug 7, 2014 at 03:29 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 7, 2014 at 06:39 PM
I'll just state right off the bat that I am not a computer guru. I know how to work a computer and basics, so sorry in advance :-). My laptop (Toshiba Satellite) was working and then suddenly the screen went black. My dd was using it and said it made a noise like when you would initially start up windows and get the windows start up screen and then it went black. I can hear mechanical noises (fan, etc.) when I try to re-start it (no clicks or unknown noises). I looked on the forum for similar problems (which I did find) but nothing that stated a totally black screen. The power and all the other lights are working, just the screen is black. Is there anything that I can try as a newbie to fix the screen before I call in a repair person or do you think this would be a problem beyond the screen being black? Thanks in advance for your assistance, it is greatly appreciated!

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Aug 7, 2014 at 06:39 PM
You will need "hands-on" access by a qualified computer tech to identify the root cause of the problem. Even then it might be cheaper to buy a new laptop than to fix your broken one.

Good Luck
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