Cannot refresh my dell laptop

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santhosh - Aug 16, 2014 at 08:58 AM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 16, 2014 at 07:43 PM
Hello,

cannot refresh my laptop dell System Model: Inspiron 5537 withoutdisk

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Aug 16, 2014 at 07:43 PM
Please try the following:

1. Click on the "Power" icon on the Windows login screen, hold down the "Shift" key and click on "Restart" to load the Advanced Boot options.
2. Select "Dell Backup and Recovery" from the list and follow the onscreen instructions.

The Windows 8 Product Key is integrated into the BIOS chip on the motherboard at the factory. Hence, the COA sticker is not provided with the laptop. Please let me know if you need further assistance.
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