I Can Only Access Google Pages and Facebook

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2peas
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5
Registration date
Thursday September 4, 2014
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Member
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September 4, 2014
- Sep 4, 2014 at 06:27 PM
Ambucias
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47366
Registration date
Monday February 1, 2010
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September 1, 2021
- Sep 4, 2014 at 06:42 PM
I cannot access any other pages online. I'm using Firefox. I changed the proxy so it would auto detect settings. That did not work. Chrome will not work on this computer (I've posted that problem as well...) so I have no way of knowing if it is just Firefox.
When I go to Internet Options in the Control Panel I click on it and it does nothing. All other options are available in the Control Panel. It doesn't even work if I back into Internet Options another way.
I'm running Windows 7 on a Dell Inspirion.

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Ambucias
Posts
47366
Registration date
Monday February 1, 2010
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Moderator
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11,314
Sep 4, 2014 at 06:42 PM
Hi peas,

You computer may be virused.

Let's check it. Unfortunately, I will return only in the morning.

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the URL and post it here.
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