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Window Logo testing or digital signature ?

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misasia Posts 18 Registration date Sunday August 24, 2008 Status Member Last seen July 27, 2009 - Mar 12, 2009 at 02:24 AM
misasia Posts 18 Registration date Sunday August 24, 2008 Status Member Last seen July 27, 2009 - Mar 15, 2009 at 08:21 PM
Hello all,

I try to install a Symantec Antivirus ver 10 remotely from my server to one of my user (client) who using window XP. But at my user's pc there was an error prompt out show that

"The software you are installing has not passed Windows Logo testing to verify its compatibility with Window XP. This software will not be installed. Contact your system administrator."

I go to...... My Computer -> properties -> Hardware tab -> Driver Signing -> (Check) Ignore -> Ok
Then I restart user's pc and I try to install Symantec again but still came out same error.
Does anyone encounter this error before. Please advice me... Please Please...
Thank you very much in advance...
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2 responses

Answer 1 / 2
misasia Posts 18 Registration date Sunday August 24, 2008 Status Member Last seen July 27, 2009 8
Mar 15, 2009 at 08:21 PM
Hi,
Hmmmm... I don't know this pc using original copy or not since it's have been installed long time ago before I start work here.
Anyway, I will try to find it out and try all your suggestion.
Thanks.
Answer 2 / 2
toyota.cz Posts 15 Registration date Wednesday September 3, 2008 Status Member Last seen April 15, 2009 2
Mar 13, 2009 at 02:42 AM
hi,
this is because you are not running an original copy of Windows.
get the original version of Winndows.
or try to install the software in safe mode or get in the administrator account.