Cannot access my wd my passport external hard drive [Closed]

Report
Posts
2
Registration date
Tuesday September 16, 2014
Status
Member
Last seen
September 17, 2014
-
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
-
I have for a year now a WD my passport external HD,. It worked quite good, although sometimes it was not recognized by my Windows 7 ultimate, getting an error: "You need to format disk in drive K before you can use it". In order to 'cure" this problem I usually unplugged and reconnect, and everything was ok. Now it happened again, but with no cure!
The disk is recognized by device manager, "working properly", also by Disk Management as "healthy", BUT with unrecognizable file system described as RAW. What should I do????The disk is full with extremely important data!!!!
please HELP ME!!!!!!!!!

KOSTAS

5 replies

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,695
You can try this software to recover the partition. I suspect the drive has a few bad sectors and can't determine how the drive is formatted.
I have not used this program but it comes highly recommended by others.

https://www.cgsecurity.org/wiki/TestDisk

Good Luck
Posts
2
Registration date
Tuesday September 16, 2014
Status
Member
Last seen
September 17, 2014

Thksfor ty your message. I will try and I will let you know. Best regards! Kostas
Posts
95
Registration date
Monday May 19, 2014
Status
Member
Last seen
January 14, 2015
14
try right click on the hdd in computer click properties /click tools click error checking tab now windows may error check immediately or want to do it on a reboot if it does it this way don't touch it till the desktop is up and running.
thks/ I will try and see!!!!
Best regards

kloukos
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
140
Hi, Kostas

The guys offered a pretty decent troubleshooting. I would like to add a few things. Try to recover your files with the chkdsk /r command. Have you tried the drive on another PC? Do it and if it works, backup your data and format the drive. Some users report that using a Linux Live CD may help you access your files in order to save them. If nothing else helps, try this option.
If your data is valuable and you can not access it, despite all intents, you should consult a data recovery company. I leave you a link to the WD data recovery partners. If you plan to use their services, do not try to recover the information by yourself with any third party software, because this may harm your files even further.

https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dd637756(v=msdn.10)?redirectedfrom=MSDN - More details about chkdsk commands
https://support-en.wd.com/app/datarecovery - WD Data Recovery Partners

Hope this helps

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!