I have for a year now a WD my passport external HD,. It worked quite good, although sometimes it was not recognized by my Windows 7 ultimate, getting an error: "You need to format disk in drive K before you can use it". In order to 'cure" this problem I usually unplugged and reconnect, and everything was ok. Now it happened again, but with no cure!
The disk is recognized by device manager, "working properly", also by Disk Management as "healthy", BUT with unrecognizable file system described as RAW. What should I do????The disk is full with extremely important data!!!!
please HELP ME!!!!!!!!!
Can't access my passport external hard drive
Cannot access my wd passport external hard drive - Best answers
You can try this software to recover the partition. I suspect the drive has a few bad sectors and can't determine how the drive is formatted.
I have not used this program but it comes highly recommended by others.
try right click on the hdd in computer click properties /click tools click error checking tab now windows may error check immediately or want to do it on a reboot if it does it this way don't touch it till the desktop is up and running.
The guys offered a pretty decent troubleshooting. I would like to add a few things. Try to recover your files with the chkdsk /r command. Have you tried the drive on another PC? Do it and if it works, backup your data and format the drive. Some users report that using a Linux Live CD may help you access your files in order to save them. If nothing else helps, try this option.
If your data is valuable and you can not access it, despite all intents, you should consult a data recovery company. I leave you a link to the WD data recovery partners. If you plan to use their services, do not try to recover the information by yourself with any third party software, because this may harm your files even further.