Cannot access my wd my passport external hard drive
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kloukos
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Sep 16, 2014 at 06:06 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 22, 2014 at 08:34 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 22, 2014 at 08:34 AM
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xpcman
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Sep 16, 2014 at 06:18 PM
Sep 16, 2014 at 06:18 PM
You can try this software to recover the partition. I suspect the drive has a few bad sectors and can't determine how the drive is formatted.
I have not used this program but it comes highly recommended by others.
https://www.cgsecurity.org/wiki/TestDisk
Good Luck
I have not used this program but it comes highly recommended by others.
https://www.cgsecurity.org/wiki/TestDisk
Good Luck
kloukos
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Sep 17, 2014 at 11:48 AM
Sep 17, 2014 at 11:48 AM
Thksfor ty your message. I will try and I will let you know. Best regards! Kostas
johnebadbak74
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Sep 17, 2014 at 10:09 PM
Sep 17, 2014 at 10:09 PM
try right click on the hdd in computer click properties /click tools click error checking tab now windows may error check immediately or want to do it on a reboot if it does it this way don't touch it till the desktop is up and running.
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R2D2_WD
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Sep 22, 2014 at 08:34 AM
Sep 22, 2014 at 08:34 AM
Hi, Kostas
The guys offered a pretty decent troubleshooting. I would like to add a few things. Try to recover your files with the chkdsk /r command. Have you tried the drive on another PC? Do it and if it works, backup your data and format the drive. Some users report that using a Linux Live CD may help you access your files in order to save them. If nothing else helps, try this option.
If your data is valuable and you can not access it, despite all intents, you should consult a data recovery company. I leave you a link to the WD data recovery partners. If you plan to use their services, do not try to recover the information by yourself with any third party software, because this may harm your files even further.
https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dd637756(v=msdn.10)?redirectedfrom=MSDN - More details about chkdsk commands
https://support-en.wd.com/app/datarecovery - WD Data Recovery Partners
Hope this helps
The guys offered a pretty decent troubleshooting. I would like to add a few things. Try to recover your files with the chkdsk /r command. Have you tried the drive on another PC? Do it and if it works, backup your data and format the drive. Some users report that using a Linux Live CD may help you access your files in order to save them. If nothing else helps, try this option.
If your data is valuable and you can not access it, despite all intents, you should consult a data recovery company. I leave you a link to the WD data recovery partners. If you plan to use their services, do not try to recover the information by yourself with any third party software, because this may harm your files even further.
https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dd637756(v=msdn.10)?redirectedfrom=MSDN - More details about chkdsk commands
https://support-en.wd.com/app/datarecovery - WD Data Recovery Partners
Hope this helps
