External hard drive not working with windows

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opticsnurouk Posts 1 Registration date Tuesday October 7, 2014 Status Member Last seen October 7, 2014 - Oct 7, 2014 at 06:39 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Oct 7, 2014 at 09:36 AM
My external hard drive 1T isn't working with my windows x64bits. it doesn't show in my computer windows but it shows in disk management window and the computer stops responding.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Oct 7, 2014 at 09:36 AM
Hi there,

I would advise you to uninstall your HDD drivers from Device Manager. Restart the PC and plug your device again. Try the drive with different USB cable and on another PC. When you see the drive in Disk Management does it have a drive letter? What is the file format?

https://social.technet.microsoft.com/Forums/windows/en-US/dd9cd509-f9ac-4295-a75b-863f92f5595f/windows-7-notices-but-does-not-see-external-usb-hard-drive?forum=w7itprohardware - check this similar topic, regarding Windows 7 issue.

Let us know if you have any progress
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