WD Hard Drive not detected
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Riddhima.S
Posts
1
Registration date
Tuesday October 7, 2014
Status
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Last seen
October 7, 2014
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Oct 7, 2014 at 02:56 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 7, 2014 at 10:06 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 7, 2014 at 10:06 AM
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R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 7, 2014 at 10:06 AM
Oct 7, 2014 at 10:06 AM
Hi there,
Try to reinstall your HDD's drivers from the Device Manager. Try to update your drive's firmware from the WD web page. I leave you a link below.
I would recommend you to use the Diskpart command from the CMD. I leave you details in the link below.
Type cmd in the Start Search Bar. Open the cmd as an Administrator. Type "diskpart", and then "list volume" to show your volumes. Select your external drive with the command select "volume N" (N being the number of your external). You should get a message "Volume N is the selected volume". Then write "assign letter=J" (or any letter which is not in use and you like). You should get a message that "Diskpart successfully assigned the drive letter".
Try your hard drive with different USB cable and on another PC. You can even try Linux Live CD, which sometimes grants enough access to be able to backup your files.
https://ccm.net/faq/34271-windows-the-diskpart-command - Diskpart command details
https://support.wdc.com/downloads.aspx?DL - My Passport downloads section
Hope this helps. Let us know if you have any progress.
Try to reinstall your HDD's drivers from the Device Manager. Try to update your drive's firmware from the WD web page. I leave you a link below.
I would recommend you to use the Diskpart command from the CMD. I leave you details in the link below.
Type cmd in the Start Search Bar. Open the cmd as an Administrator. Type "diskpart", and then "list volume" to show your volumes. Select your external drive with the command select "volume N" (N being the number of your external). You should get a message "Volume N is the selected volume". Then write "assign letter=J" (or any letter which is not in use and you like). You should get a message that "Diskpart successfully assigned the drive letter".
Try your hard drive with different USB cable and on another PC. You can even try Linux Live CD, which sometimes grants enough access to be able to backup your files.
https://ccm.net/faq/34271-windows-the-diskpart-command - Diskpart command details
https://support.wdc.com/downloads.aspx?DL - My Passport downloads section
Hope this helps. Let us know if you have any progress.
