GATEWAY daughter can't remember her user password

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jennyhill Posts 1 Registration date Tuesday 14 October 2014 Status Member Last seen 14 October 2014 - 14 Oct 2014 à 17:58
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 15 Oct 2014 à 04:49
I have a gateway Intel Pentium, windows 7 laptop that I got back in 2010. My daughter can't remember her user password and I can't get into this laptop. I do not have any of the disk that came with it. How do I reset the laptop? I have no passwords or disk.
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1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
15 Oct 2014 à 04:49
Greetings,

We are terribly sorry but Kioskea cannot help you to recover your lost password, because you can't prove that you are the legitimate owner.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Best regards

Moderator