Gmail access password problem

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OhLuckyluckyme Posts 1 Registration date Wednesday October 15, 2014 Status Member Last seen October 15, 2014 - Oct 15, 2014 at 05:21 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 15, 2014 at 05:42 PM
Hello,

I forgot my gmail password, I recently changed it but I just remember my last passsword.
The registered email account is no longer available (then I can't receive an email to reset my pswd).
I don't remember the answer to my seceret question (since it was created 11 or 10 years ago, can quite remember).
The identity identification process says that the information I entered doens't match their records.
What I do have is access to my gmail account by phone, I have a WP 8.1 phone were I configured my account and did change the password the last time I updated it.

However I want to know if I can send google an email from my phone so they can confirm that is me, the problem is that I don't to what address the email should be sent to.

HELP PLEASE
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Oct 15, 2014 at 05:42 PM
Hi

The only way is to try to contact Gmail through this form:

https://accounts.google.com/signin/recovery?visit_id=637146157430257399-2366669822&hl=en&rd=1

Good luck
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