Black Screen on a Dell Laptop

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MomKC Posts 1 Registration date Tuesday October 28, 2014 Status Member Last seen October 28, 2014 - Oct 28, 2014 at 11:40 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 28, 2014 at 01:08 PM
Hello All,

I have seen the responses of many regarding the F8 to try to fix. I will try this later today, but my question is when this happens and you shine light on the screen you can see that it is on. Is this a different situation than the others?

Thanks in advance for any help received.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Oct 28, 2014 at 01:08 PM
If you can see the image when you shine a light on the screen. It means you have a problem with the "backlight" or the "inverter" that powers the backlight. Either of these problems requires you take the laptop to a qualified repair shop.

Good Luck