Files not copying completely

Closed
ankit - Nov 5, 2014 at 09:43 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Nov 6, 2014 at 06:43 AM
Hello,


i have a western digital 1 tb external hard drive and i m unable to copy files from my hard drive to my pc. I used western digital lifeguard diagnostics to identify the error and got the error "06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!". please help me to make this drive fully functional again.

2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 5, 2014 at 01:12 PM
Sorry you will NEVER get this drive "fully functional".

Perhaps some file recovery software might help recover some data.

Good Luck
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Nov 6, 2014 at 06:43 AM
Hi, ankit

The errors you are getting basically say that the test can not complete, because the information is unreadable. This may be due to some media errors. I would suggest you to check connections. Change USB cable and try again. If the situation does not change, that means that the drive may be failing. If you still have some warranty left, you could get a replacement.

Hope this helps