My laptops screen becomes black and displays only cursor

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anni - 7 Nov 2014 à 13:21
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 7 Nov 2014 à 16:08
Hello,
i have dell inspiron 15 laptop and its screen becomes black after start up please provide me the troubleshooting help.
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1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
7 Nov 2014 à 16:08
Hi

Try this:

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug the cable and start.

Let me know