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My laptops screen becomes black and displays only cursor [Closed]

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anni - Nov 7, 2014 at 01:21 PM
Ambucias

Posts: 47402
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: November 21, 2020

- Nov 7, 2014 at 04:08 PM

Hello,
i have dell inspiron 15 laptop and its screen becomes black after start up please provide me the troubleshooting help.

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Answer 1 / 1

Ambucias

Posts: 47402
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: November 21, 2020

9,067
Nov 7, 2014 at 04:08 PM

Hi

Try this:

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug the cable and start.

Let me know

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