My laptops screen becomes black and displays only cursor

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anni - Nov 7, 2014 at 01:21 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 7, 2014 at 04:08 PM
Hello,
i have dell inspiron 15 laptop and its screen becomes black after start up please provide me the troubleshooting help.
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1 response

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Nov 7, 2014 at 04:08 PM
Hi

Try this:

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug the cable and start.

Let me know
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