Computer can't get online

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Scrapjem - Mar 15, 2009 at 12:31 AM
roeecho Posts 15 Registration date Thursday May 1, 2008 Status Member Last seen May 15, 2009 - Mar 16, 2009 at 04:59 AM
Hello,

I am trying to get my computer to work....not this one, but one in my basement. I spent an hour on the phone with TimeWarner Cable and they said I need to call Microsoft because other people there have spent hours on the phone trying to get the issue resolved with no avail. My modem is working fine they said and it's hooked up correctly, but when I run my mouse over the 2 computer symbol on the bottom of the taskbar near the time it says it's not hooked to a network. The technician had me turn on custom controls under network discovery and it didn't help.

Has anyone else come across this? Any help would be appreciated before I have to call Microsoft.

Jamie
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1 reply

roeecho Posts 15 Registration date Thursday May 1, 2008 Status Member Last seen May 15, 2009 4
Mar 16, 2009 at 04:59 AM
hi,
try to update your modem driver and see if it helps.
or you may uninstall the driver and then install it again.
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