Can someone please help me out with Ie 7 & 8

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Candicenyc Posts 2 Registration date Saturday March 14, 2009 Status Member Last seen March 15, 2009 - Mar 15, 2009 at 09:41 AM
brakers Posts 117 Registration date Sunday August 17, 2008 Status Member Last seen November 29, 2009 - Mar 15, 2009 at 03:47 PM
Hello,
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This is what i did, i downloaded int. exp 8, friday, it was working just fine, for some unknown reason i dont know why, but i decided to turn back my puter, the dates that were available were last weeks dates, my choice was to go back to last week, (which i had the int. exp 7) now when i boot up on my puter, what comes up is no icons, windows loads, but no internet exp, i can not do or go anywhere, Can someone help me. Thanks in advance i really appreciate this, as i am using a neighbors puter.
Lost in Staten Island NY
Candice

1 reply

brakers Posts 117 Registration date Sunday August 17, 2008 Status Member Last seen November 29, 2009 40
Mar 15, 2009 at 03:47 PM
Hi There Sorry to hear you are having trouble.
I'm not sure but this may be a virus infection many people back in 2003 had the same problem they noticed that their desktop is empty at boot time and can only control applications is through using the the Task Manager "Ctrl+Alt+Delete.

One problem seems to stem from Adware from "Adware Dynamic by Dynamic Destop Media" which requires the user to install the program first usually from the browser when visiting a website.

To see if you are infected with this Adware Use CTRL+ALT+DELETE to bring up the Task Manager, Select the Processes Tab and look through the list for sysu.exe.

Then Kill the Process and Close it and locate the folder C:\Program Files\dmm and delete it.

You will then have to edit the registry.
Now, if your desktop suddenly returns to normal, then yes, you've got this virus. You're not out of the woods yet. There is probably a folder on your machine called 'C:\Program Files\ddm'. Delete that, of course. You'll probably also want to search your registry for the string 'ddm' and kill most of what you find. In particular the key but before you do that set a System Restore point just in case anything goes wrong.
HKEY_LOCAL_MACHINE/SOFTWARE/ddm, and anything under HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run and/or RunOnce that refers to 'ddm' or 'sysu.exe'.

The Regedit is something that should be done with extreme caution, or leave to a computer guru friend if you're not comfortable with it.

Hope this helps.
Kindest Regards Tony B.
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