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Drive space & updates

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gammyg71 Posts 1 Registration date Thursday January 1, 2015 Status Member Last seen January 2, 2015 - Jan 2, 2015 at 12:06 AM
 Gammyg - Jan 12, 2015 at 12:09 PM
Had a dllkernel32 error a month ago and was told to do a recovery because it could not get resolved. I have IE9 and Vista using AOL 9.7. After doing the recovery, most of my windows updates disappeared (though I do automatic updates) and my D drive space now has only 1.49 GB free of 12.4 GB. The only thing showing on it is "recovery". I am 71 and have no one I can rely on to explain what I should do. Any help would be much appreciated. Not sure if I am in the correct forum.
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jan 2, 2015 at 03:01 PM
By "recovery" do you mean you restored the laptop to factory condition?

It's possible that the restore process saved the contents of the hard disk in the "recovery" directory. Have you opened the recovery directory and looked at it's contents? You can move any files you want to retain (to the new Windows directory) and then delete the recovery directory. That will recover your hard disk space.

The Windows updates are lost because you restored Windows using the factory image. You will need to let Windows reinstall the updates. Which might take many hours and multiple attempts.

Good luck
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gammyg
Jan 4, 2015 at 02:24 PM
I restored it to the time just before my problem - 2 months.
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gammyg
Jan 4, 2015 at 02:27 PM
When I just now opened the recovery icon in D drive it says" This area of your hard drive or partition contains files used for your PC recovery. Do not delete or alter these files. Any change to this partition could prevent any recovery later."
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jan 4, 2015 at 02:41 PM
It is common for the D partition/Drive to contain only the Windows image. The D drive is only used to store the recovery image.
Your C drive should be larger and contain the bootable Windows files and your data files. Have you looked at the C drive?

I turned 71 last month myself. But, have been working with computers for 50 years.
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gammyg > xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019
Jan 9, 2015 at 11:31 AM
C drive has 183 GB free out of 285 GB's and contains all sorts of other things that I'm not sure of what they are.
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824 > gammyg
Jan 9, 2015 at 02:00 PM
So if the only thing missing is the updates then you should be OK. They should have been updated automatically by this time.
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