am having a big issue opening my files on my computer , I have tried all the possible way invain , cleaned my computer with virus , but now all my files are corrupted and have funny extensions for instance : all my documents like Microsoft , Word , Excell , and PDF are having funny extensions like this "xlx.igupfnj; doc.igupfnj; pdf.igupfnj" can anybody assist me to open back my files normal as per their default programmes ?
thanks in advance for your assistance.
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The zhp log and Virus Total shows the software is clean.
Lets see if it's just the file extensions which were changed.
# Download USB Fix on your computer, and launch it.
# It will start automatically, and a shortcut will be created on your desktop.
# Connect all your external data sources to your PC (Usb keys, external drives, etc...) Do not open them.
# Choose " Deletion " option.
#The computer will re-start, and it may be longer than usually.
# UsbFix will display a message at re-start.
# Click "OK" to start cleaning.
# Copy/paste the report here.
Info : [url=https://www.youtube.com/watch?v=vUZYYASd7FE]How to remove shortcut virus on flash disk (Video)/url
Info : [url=http://www.en.usbfix.net/2014/03/remove-shortcut-virus-usb/]Shortcut virus on flash disk, What is it ?/url
Live detection : [url=http://how-to-remove.us/]http://ww25.how-to-remove.us//url
I have tried to change the file extension without success. I sent the file to an expert colleague for analysis and there is no doubt in his mind that the file was encrypted. This usually happens when your machine is hacked and the hackers ask for a ransom to return your files to normal. Unfortunately your system security software
1. Trend Micro OfficeScan Anti-spyware
2. Windows Defender
3. Windows Firewall
were not able to protect you from intrusion.
Having said that, to avoid conflcts between antivirus's you should have only one, otherwise they get confused and protection is not as good. You may also get false positive reports.
I suggest that you use an antivirus software with it's own firewall, not Windows's.
Last but not least, I regret to inform you that the files cannot be recovered. In the future, should you come across a threat, I suggest that before attempting disinfection that you come to Kioskea first.
Big thanks to your sir , I understand that its not your fault but ours. We should have known this before. But its too late la prochaine fois I will be very watchfull. Quel est le meilleur antivirus reseau que tu p me proposer pour mon entreprise de 50 a 100 pc?