Dell Inspiron 15 dark screen (not completely black)

Solved/Closed
Report
Posts
5
Registration date
Wednesday January 28, 2015
Status
Member
Last seen
January 30, 2015
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,
I own a dell Inspiron 15 5000 series and I have had a recent problem. When I turn on my laptop, I see the dell startup screen and my login screen pops up (I should note that I have windows 8.1). I login successfully and then where the start menu should be, all I see is a dark screen (not completely black) with my mouse pointer visible and able to move. I also am able to use the ctrl-alt-del tool with all options on there. Any ideas/ help would be greatly appreciated.
Thanks

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,942