Dell Inspiron 15 dark screen (not completely black) [Solved/Closed]

Blakerman17 5 Posts Wednesday January 28, 2015Registration date January 30, 2015 Last seen - Jan 29, 2015 at 07:46 PM - Latest reply: xpcman 19106 Posts Wednesday October 8, 2008Registration dateModeratorStatus July 19, 2018 Last seen
- Jan 30, 2015 at 05:04 PM
Hello,
I own a dell Inspiron 15 5000 series and I have had a recent problem. When I turn on my laptop, I see the dell startup screen and my login screen pops up (I should note that I have windows 8.1). I login successfully and then where the start menu should be, all I see is a dark screen (not completely black) with my mouse pointer visible and able to move. I also am able to use the ctrl-alt-del tool with all options on there. Any ideas/ help would be greatly appreciated.
Thanks
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xpcman 19106 Posts Wednesday October 8, 2008Registration dateModeratorStatus July 19, 2018 Last seen - Jan 30, 2015 at 05:04 PM