Dell Inspiron 15 dark screen (not completely black) [Solved/Closed]

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Wednesday January 28, 2015
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January 30, 2015
- Jan 29, 2015 at 07:46 PM - Latest reply:
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Wednesday October 8, 2008
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- Jan 30, 2015 at 05:04 PM
Hello,
I own a dell Inspiron 15 5000 series and I have had a recent problem. When I turn on my laptop, I see the dell startup screen and my login screen pops up (I should note that I have windows 8.1). I login successfully and then where the start menu should be, all I see is a dark screen (not completely black) with my mouse pointer visible and able to move. I also am able to use the ctrl-alt-del tool with all options on there. Any ideas/ help would be greatly appreciated.
Thanks
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19466
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Wednesday October 8, 2008
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Moderator
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November 14, 2018
- Jan 30, 2015 at 05:04 PM