I lost 8,000 of my kids pics..i need help gettin in my fb

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sad - Feb 8, 2015 at 11:30 PM
jray138
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- Feb 10, 2015 at 06:55 PM
Hello,

My fb has been hacked, I never used an email to make my fb page, I used my phone number to register. Now I can't get in with my password. I don't have any back up emails and my original email has been made used to create anotha account I never used. My security question answer also has been changed. Fb keeps saying it will send me a code to recover my account..whre is the code going to? I have no email associated with my account..please help me.I have about 8,000 pics of my children on my page that I do not have stored on my phone..please tell me what to do..;(
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Ambucias
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Feb 9, 2015 at 04:42 AM
1.never used an email
2.don't have any back up emails
3.original email has been used to create another account
4.security question answer also has been changed
5.no email associated with my account

All the odds of recovering your account are against you. Fb has nowhere to send the code to you.

However go to this page, you might succeed:

https://www.facebook.com/help/203305893040179/list
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jray138
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Feb 9, 2015 at 08:08 AM
No success...;( every time I put forgot password, it sends me to a page that says use an email or phone number we can contact you. I just made an email and I still haven't received anything fromtem from them. Why are they asking me for an email to give me steps to get back into my account and its not sending anything?
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Ambucias
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Feb 9, 2015 at 04:51 PM
Because the e-mail you created is not associated with your account.

You said you used your phone to log in, hence you must again use the phone and the phone only to access your account.
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jray138
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Feb 9, 2015 at 05:42 PM
That's what I thought also, but when I put in my phone number, it is telling me that number is already in use wit fb, so it doesn't let me use the phone number that I used to make the page...;( I think thre is no hope for me
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Ambucias
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11,293 > jray138
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Feb 10, 2015 at 04:57 AM
Go through the recovery steps that I described

Go to this page:
https://www.facebook.com/help/203305893040179/list

Click on 'Feature Phone Help"
Click on "secure it' and so on
Good luck
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jray138
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> Ambucias
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Feb 10, 2015 at 07:17 AM
Ok..thank u so much for ur help. I just went to the phone help and secure it option. It says to enter any or old passwords I remember, I put my last password in..and now it just says if it was compromised enter the password..so I do so...now it takes me to the security question of where I lived at at 8 yrs old. That answer has been changed and it gives me no other choices..;(
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Ambucias
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11,293 > jray138
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Feb 10, 2015 at 04:52 PM
Terribly sorry.

If the account can be reached by someone else, I suggest that this person reports it to Facebook
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