Laptop very slow

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troy4 Posts 2 Registration date Monday March 9, 2015 Status Member Last seen March 9, 2015 - Mar 9, 2015 at 12:59 AM
jannatul18 Posts 10 Registration date Monday February 16, 2015 Status Member Last seen June 11, 2015 - May 22, 2015 at 05:23 AM
hi guys how you doing,please i hope you can help me because im at that stage now that i want to throw my pc.my pc is very slow on internet or just normal.ive set it on turbo but it doesnt help,i changed from firefox to chrome it doesnt help.i defragged my hard drive and pc says its fine.i cleaned pc as well.if i click on a page i can go for a walk and when i get back i must still wait.it never was like this.sometimes it just hangs.dont know what to do anymore,its very frustrating.i have a dell pc.sometimes if im a while on pc it goes little faster,its like parafine pc that must get warm first. hope you guys can help-many thanks and have a nice day.
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4 responses

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Mar 9, 2015 at 01:32 AM
Hello,
May be your memory full in your Hard disk...
you have Antivirus?
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Mar 9, 2015 at 04:04 AM
Hi there,

I would recommend you to check you RAM with the Windows tool, Memory Diagnostic Tool. Scan you hard drive with the hdd manufacturer's utility. Update your anti virus and do a complete check. In addition, open the Resource Monitor and see if there is some heavy usage going on.

Hope this helps
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troy4 Posts 2 Registration date Monday March 9, 2015 Status Member Last seen March 9, 2015
Mar 9, 2015 at 08:00 AM
Tanks a million but can you tell me how to do these things and where do i find it for eg.memory diagnostic tool and resource monitor and the manufacturers utility.it will help a lot.thanks again.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155 > troy4 Posts 2 Registration date Monday March 9, 2015 Status Member Last seen March 9, 2015
Mar 10, 2015 at 04:18 AM
First of all, update your anti virus and scan the PC. Then, visit the hard drive manufacturer's web page and search for a diagnostic tool. In Windows 7, Memory Diagnostic Tool can be accessed through entering Control Panel. In the Search box type Memory and then click Diagnose computer's memory, which should appear under the Administrative Tools. The Resource Monitor can be found if you click the Start Button and type Resource Monitor in the search box.
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troy4 > R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017  
Mar 10, 2015 at 04:46 AM
Hi i did all that you are mentioning,scanned ram,hard drive nd memory with a program i got from dell.i got print out and it showed that hard drive and everything else passed.checking my hard drive took couple of hours on the long way to make sure and it passed.i really dont know now.thank you
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jannatul18 Posts 10 Registration date Monday February 16, 2015 Status Member Last seen June 11, 2015
Mar 10, 2015 at 05:20 AM
Just be sure your PC is not virus affected already. Also try to delete all temp files after using your PC.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
Mar 10, 2015 at 05:28 AM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
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jannatul18 Posts 10 Registration date Monday February 16, 2015 Status Member Last seen June 11, 2015
May 22, 2015 at 05:23 AM
Wow a detailed information with all steps!
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