Segate expansion 2 tb
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Minionshah
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Wednesday March 11, 2015
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Mar 11, 2015 at 02:47 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Mar 11, 2015 at 04:38 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Mar 11, 2015 at 04:38 AM
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Boogieman_WD
Posts
275
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Friday October 10, 2014
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October 19, 2016
37
Mar 11, 2015 at 04:38 AM
Mar 11, 2015 at 04:38 AM
Hey Minionshah. It sounds very unfortunate. Did it work fine with your friend's system and does he/she remember doing anything in particular before that happened?
I'd suggest that you try to access the drive via Linux LiveUSB/CD to see if it's recognized properly and if you can get to your data. You could also try some of the data recovery options from this thread: https://www.tomshardware.com/ unfortunately if the drive is shown as not initialized there's a big chance that the data recovery programs won't be able to recognize it. Your most reliable option for data recovery remains a professional solution such as data recovery company.
If the external enclosure's controller has failed, you should be able to get the drive to work if you connect it internally directly to the motherboard, but that is not recommended, because that would probably void the warranty.
I'd recommend that you contact the manufacturer's customer support to inquire about the issue.
Hope that helps. Let me know how everything goes.
Boogieman_WD
WD Representative
I'd suggest that you try to access the drive via Linux LiveUSB/CD to see if it's recognized properly and if you can get to your data. You could also try some of the data recovery options from this thread: https://www.tomshardware.com/ unfortunately if the drive is shown as not initialized there's a big chance that the data recovery programs won't be able to recognize it. Your most reliable option for data recovery remains a professional solution such as data recovery company.
If the external enclosure's controller has failed, you should be able to get the drive to work if you connect it internally directly to the motherboard, but that is not recommended, because that would probably void the warranty.
I'd recommend that you contact the manufacturer's customer support to inquire about the issue.
Hope that helps. Let me know how everything goes.
Boogieman_WD
WD Representative
