Screen black even the back light is on

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Maxxii - 11 Mar 2015 à 07:46
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 12 Mar 2015 à 09:48
Hello,
Please can someone help me fix my month old Lenovo ThinkPad. T440p. My laptop screen light on and I can hear the sound that laptop is starting. But I can not see because laptop screen is black..please I need your help.

Thanks. ??


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1 response

jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
12 Mar 2015 à 09:48
Hello,

Try this 1

1) Remove the AC power adapter --> Remove the battery --> Hold the

power button for 60 seconds --> Connect the AC power adapter then

try to switch ON the laptop and later put the battery back into the

laptop.

2) If the problem still exists then click on the below link and follow the

instructions.

https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Good Luck