Problem in my laptop DELL VOSTRO 2520 [Closed]

Report
-
Posts
2067
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
-
Hello,
I have a problem in my DELL VOSTRO 2520. It is turning on and then the screen is going blank and black after showing the windows. Please help me and give me any solution from which I can turn my laptop properly again and do the works again properly. Thank you,

1 reply

Posts
2067
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
91
Hello usha,

I think in this forum an issue similar to yours has been resolved. Take a look here: https://ccm.net/faq/7909-dell-laptop-screen-goes-blank-after-starting-windows
You can also find some info regarding your issue in the knowledge base of Microsoft: https://support.microsoft.com/hub/4338813/windows-help
However, sometimes the reason for your screen to go black is that your latop is not receiving enough cooling and the videochip gets desoldered. I think the best you can do is to bring your laptop to a technician to make some tests.

Hope this helps.

KY_WD