Problem in my laptop DELL VOSTRO 2520

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usha - Mar 11, 2015 at 03:17 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Mar 11, 2015 at 03:59 AM
Hello,
I have a problem in my DELL VOSTRO 2520. It is turning on and then the screen is going blank and black after showing the windows. Please help me and give me any solution from which I can turn my laptop properly again and do the works again properly. Thank you,
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1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Mar 11, 2015 at 03:59 AM
Hello usha,

I think in this forum an issue similar to yours has been resolved. Take a look here: https://ccm.net/faq/7909-dell-laptop-screen-goes-blank-after-starting-windows
You can also find some info regarding your issue in the knowledge base of Microsoft: https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US
However, sometimes the reason for your screen to go black is that your latop is not receiving enough cooling and the videochip gets desoldered. I think the best you can do is to bring your laptop to a technician to make some tests.

Hope this helps.

KY_WD