Dell Vostro 5560 can't display the icons on desktop

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Sacky - Mar 12, 2015 at 12:08 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Mar 12, 2015 at 09:31 AM
Hello,

My Dell vostro 5560 goes black after log in. It give sound when logging and the cursor is on but can't display the icons on desktop. Please help

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 12, 2015 at 09:31 AM
Hello,

Try this 1

1) Hold the Ctrl & Shift keys and press the "Esc" key. "Task Manager" will

be opened. Click on "File" --> New Task --> Type explorer.exe and press

Enter.

2) If the problem still exists then, when you switch ON your computer,

start tapping the "F8" key to get "Windows Advanced Options"( if boot

menu appears, press "Esc" key and keep tapping the F8 key)

Select the option "Last known Good Configuration"

2) If the problem still exists then follow Step 1 and this time select "Safe

Mode". Let me know if you are able to boot into "Safe Mode ".

Also let us know the "Operating System" you are using.

Good Luck
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