Won't load login

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pheebe1980 Posts 1 Registration date Wednesday March 18, 2015 Status Member Last seen March 18, 2015 - Mar 18, 2015 at 06:34 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Mar 18, 2015 at 10:39 AM
Please help when I turned on my laptop this morning it was slow and then said it was doing a system update and went to a black screen after that and now that is all I get.

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 18, 2015 at 10:39 AM
Hello,

Try this 1

1) When you switch ON your laptop, start tapping the "F8" key to

get "Startup Settings" options ( if boot menu appears, press "Esc" key

and keep tapping the F8 key)

2) When "Startup Settings" appears, press the "F10" key.

3) When the "Launch recovery environment" appears, press the number

key "1".

4) When the "Choose an option" window appears, select the option

"Troubleshoot".

6) When the "Troubleshoot" window appears, select the option "Refresh

your PC".

Make sure you read "Here's what will happen" and then proceed with the

on screen instructions.

Good Luck
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