Western digital my passport password reset?

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KIA - Mar 25, 2015 at 03:41 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Mar 25, 2015 at 04:54 AM
Hello,

I got a wd my passport external hard drive I forgot the password - but its auto-unlock for my laptop so I had my data out of it.
now I want to reset my password

1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Mar 25, 2015 at 04:54 AM
Hi KIA,

Do you have WD SmartWare installed. If you have forgotten the password and you have backed up all the data, you can use the utility to format the drive and assign a new password. I leave you a link with some instructions.
http://products.wdc.com/support/kb.ashx?id=K52f7Y

Hope this helps
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