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Pc screen

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clumsy guy - Mar 29, 2015 at 10:51 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 11, 2015 at 04:10 PM
Hello,
When i switch My compaq pc on,, it displays a slideshow of some weird pics.. Nothing else happens and nothing else can be seen.. If i press the hibernate button on the keyboard,, the screen goes black and hibernates... No other response is shown by the screen.. mouse and keyboard work properly.. Only display doesnt respond.. Please help..


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5 responses

Answer 1 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 29, 2015 at 04:57 PM
Hello

Looks very much like a virus.

What is your operating system?

Can you boot in safe mode with networking?

Regards
1
Clumsy guy
Apr 1, 2015 at 08:44 AM
Windows 7 home basic operating system
Cant reboot on safemode or any other mode for that matter. When pc is switched on, i can directly see the above mentioned slideshow.
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Answer 2 / 5
Clumsy guy
Mar 30, 2015 at 01:13 AM
Actually this happened after i switched the computrr to sleep mode suddenly when i was playing a game....
After i switched it on again,, the above mentioned thing started happening...
I unplugged it directly bcause i couldn't get it to shut down and when i switched it on again... The slideshow thing started again... I also have anti virus.. When the computer starts up.. It directly shows the slideshow... So no stitching to any mode....
Told you giving commands is impossible...
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 30, 2015 at 04:08 PM
If you wish any help, you must answer all of my questions!

What is your operating system?

Can you boot in safe mode with networking?

I did not ask you to give any commands, yet!
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Answer 3 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Apr 1, 2015 at 04:06 PM
Can you access your task manager (alt+crtl+del) ?
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Answer 4 / 5
Clumsy Guy
Apr 11, 2015 at 02:13 PM
No, the screen just blinks and then comes back to the same slideshow
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Answer 5 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Apr 11, 2015 at 04:10 PM
Dear Clumsy,

I believe that we have tried everything in the book to get access to your system.

A rather stubborn virus it is. The only solution left is to restore to factory settings.

Good luck
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