Hard dive won't show up
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Theresa2908
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Registration date
Sunday April 26, 2015
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April 26, 2015
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Apr 26, 2015 at 10:40 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Apr 27, 2015 at 02:30 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Apr 27, 2015 at 02:30 AM
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R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
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February 20, 2017
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Apr 27, 2015 at 02:30 AM
Apr 27, 2015 at 02:30 AM
Hi Theresa,
Sadly, hard drives are very fragile devices and could be damaged even from a 30 cm fall. How does the drive appear in Device Manager? Does it appear correctly in Disk Management? I recommend you to try it with another USB cable and on another PC. Search for the drive manufacturer's diagnostic tool from the manufacturer's web site. Check if the tool will recognize the drive. Have you tried uninstalling the device from Device Manager, restarting the PC and reconnecting the drive? Are there any noises coming from the drive?
Hope this helps
Sadly, hard drives are very fragile devices and could be damaged even from a 30 cm fall. How does the drive appear in Device Manager? Does it appear correctly in Disk Management? I recommend you to try it with another USB cable and on another PC. Search for the drive manufacturer's diagnostic tool from the manufacturer's web site. Check if the tool will recognize the drive. Have you tried uninstalling the device from Device Manager, restarting the PC and reconnecting the drive? Are there any noises coming from the drive?
Hope this helps
