I am having the problem regarding my external hard disk Seagate.

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sujats - Apr 28, 2015 at 12:45 AM
R2D2_WD
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- Apr 28, 2015 at 03:01 AM
Hello,
I purchased hard disk 8 months back it's was working fine. But now its not detected in my personal laptop which is Acer and the model is ASPIRE 5742.
Please help me.



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R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
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Member
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February 20, 2017
152
Apr 28, 2015 at 03:01 AM
Hi Sujats,

Could you check if the drive is visible in Disk Management? Does it have a drive letter and a proper format? If it does not have a letter, try to assign one with the right mouse button.
Search for the device in Device Manager, under USB storage. If it is listed there, uninstall it and restart the laptop. Reconnect the external and let the OS install the drivers.
If there is no change, try the device with another USB cable and on another PC.

Hope this helps
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