Dell XPS 13 problems with log in, files, and apps.

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Carla_Mei - May 7, 2015 at 11:19 PM
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- May 8, 2015 at 12:31 AM
Hello,

I am using a Dell XPS 13 with windows 8.1. Somehow whenever I try to log in, it takes about 5-8 MINUTES before it would finally be able to go to the start menu. And if this happens, the start button does not work, my files would no longer function and would sometimes disappear but reappear again, then it takes about 10 minutes for me to open any app that I have. Any idea what I could do???

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Computertech
Posts
3569
Registration date
Friday February 6, 2015
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Moderator
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July 18, 2016
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May 8, 2015 at 12:31 AM
Hello Carla_mei,
Sounds like virus issue..
Did you scan your pc with malwarebytes?
Download it from here--> https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/#q=malwarebytes&cur=1&url=%2F
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