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Samsung HX-DU010EC/GB FOR WINDOWS 8.1

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barbiejoe12 Posts 1 Registration date Thursday 7 May 2015 Status Member Last seen 7 May 2015 - 7 May 2015 à 18:26
 barbiejoe12 - 9 May 2015 à 17:05
Recently replaced my old laptop operating on Windows Vista to a new laptop operating Windows 8.1

All my backup files are on my Samsung HX-DU010EC/GB portable hard drive. I need to load a driver/s to enable me to retrieve files that are important to me and then to format the same portable hard drive to do my back ups on it.

Can anybody help Please?
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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
8 May 2015 à 12:28
I don't understand the external drive should work without any special drivers. Do you have a non-standard backup program?
barbiejoe12
9 May 2015 à 17:05
I bought the above external hard drive for my previous laptop which haf Windows Vista. Now my new laptop has Windows 8 and when I connect the external hard drice to download a file . . I see it as an accessory and when I click on it it disappears . . I understood it to be the driver that xannot open it.