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Laptop constantly rebooting

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cheekerbean Posts 1 Registration date Monday 11 May 2015 Status Member Last seen 11 May 2015 - 11 May 2015 à 22:30
BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Moderator Last seen 30 September 2021 - 20 May 2015 à 09:20
Hello,
I have an older alienware laptop (from 2008) that is now stuck in a constant loop of rebooting itself. It stays on for only a few seconds then reboots. I have tried removing the battery and using just the power cord and it does the same thing. I've switched the slots the RAM sticks are in. Still nothing.
As a note, before this happened a wire has come loose on that laptop (the hinges have been broken for some time). I have included pictures of the two wires. The first picture is the unbroken connection area and the second is the one that is broken (the silver piece comes out of the slot)
Thanks!

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BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Moderator Last seen 30 September 2021 149
20 May 2015 à 09:20
Hi Cheekerbean,

We need to do a bit of detective work before we can fix this one ...

When it boots try hitting the [f8] button to get to the Advanced Boot menu.
Using the arrow keys choose "Disable Automatic Restart on System Failure" and press the [Enter] key.
It will restart and then probably give you a blue screen. From this take the code (usually towards the bottom of the screen) which is in the form of 0x******** (**********, *******,******)
I need that code and the text from the first 3 lines on the page.

Lets investigate this together and see what we can find.