All browsers rendering badly, images and downloads corrupted...
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ajinjacob
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Wednesday May 13, 2015
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May 13, 2015 at 04:19 PM
ajin - May 20, 2015 at 10:24 AM
ajin - May 20, 2015 at 10:24 AM
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Ambucias
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May 13, 2015 at 04:31 PM
May 13, 2015 at 04:31 PM
Hello
Looks like a virus infection.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista and Win 7 users, click right to ensure you execute with admin right)
The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).
4. Double click on the short cut ZHPDiag on your Destktop.
5. If you need to change the language, click on the little house, (bottom right) and change to English
6. Click on Full.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
Ambucias
Moderator and Virus/Security Contributor
Looks like a virus infection.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista and Win 7 users, click right to ensure you execute with admin right)
The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).
4. Double click on the short cut ZHPDiag on your Destktop.
5. If you need to change the language, click on the little house, (bottom right) and change to English
6. Click on Full.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
Ambucias
Moderator and Virus/Security Contributor
Ambucias
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47356
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Monday February 1, 2010
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May 14, 2015 at 04:51 AM
May 14, 2015 at 04:51 AM
Hi
Your machine is infected by a trojan horse virus as well as adware, probably downloaded with torrents.
Follow these procedures and let me know:
AdwCleaner is a tool created for the disinfection of adware:
Malwarebytes' Anti-Malware is a disinfection tool known for its effectiveness.
Your machine is infected by a trojan horse virus as well as adware, probably downloaded with torrents.
Follow these procedures and let me know:
Clean your web browsers
- Uninstall parasite extensions:
- Under Firefox: Go to Tools > Add-ons > Extension tab.
- Under Google Chrome: Click on the menu at the top right and then Tools > Extensions.
- Restore your homepage: https://ccm.net/faq/s/homepage
AdwCleaner by Xplode
AdwCleaner is a tool created for the disinfection of adware:
- Download and install AdwCleaner.
- Open the program and launch a scan.
- Remove detected items and restart your PC when prompted to.
Malwarebytes' Anti-Malware
Malwarebytes' Anti-Malware is a disinfection tool known for its effectiveness.
- Download and install Download Malwarebytes' Anti-Malware
- Update the program and launch a full scan.
- Once the scan is complete, click on Show results.
- Select all detected items > Remove Selected.
ajinjacob
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3
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Wednesday May 13, 2015
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Member
Last seen
May 16, 2015
May 16, 2015 at 12:54 PM
May 16, 2015 at 12:54 PM
Thanks a lot ...everything is back to normal............you saved my PC ! You are great @Ambucias
one more favor ...
do i want to keep all those software which we installed to repair the pc...
ZHPDiag2..etc
and
can i install adblock plus(browser extension)? is it harmful?
one more favor ...
do i want to keep all those software which we installed to repair the pc...
ZHPDiag2..etc
and
can i install adblock plus(browser extension)? is it harmful?
Ambucias
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47356
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Monday February 1, 2010
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11,171
>
ajinjacob
Posts
3
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Wednesday May 13, 2015
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Member
Last seen
May 16, 2015
May 16, 2015 at 04:56 PM
May 16, 2015 at 04:56 PM
You are most welcome.
Yes, you may delete ZHP and its extension. I have adp and it's okay.
Yes, you may delete ZHP and its extension. I have adp and it's okay.
May 14, 2015 at 01:41 AM
http://speedy.sh/2fKCC/ZHPDiag.txt
hope this help you to find my the problem....any way thanks for the quick replay....